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Delete your VitaKoala account

Last updated: 2026-11-10

You can delete your VitaKoala account and the data linked to it at any time.

How to ask

In the app: Settings → Privacy & account → Delete my account. Your account and data are deleted right away.

Email hello@vitakoala.com from the address you signed in with, with the subject “Delete my VitaKoala account”.

We confirm by email and delete your account within 30 days.

What is deleted

Your account, your household plan (members, pets, vitamins, reminders), your dose history, your friends-league profile and scores, and your outfits and progress.

If others share your household, their own accounts stay; you are removed from the household.

What may be kept

Purchase records that Google Play or tax law require us to keep. Nothing else.

Only on your phone?

If you never signed in, your data lives only on your phone. Open Settings → Reset everything in the app, or uninstall it.